Store Policies

Return policies
All in store sales are final.

All product orders are non-refundable if opened.

Disrupted packaging of the product upon arrival to the customer is not the fault of LASHEDBYNATI but the fault of the shipping carriers/transit period, therefore no refunds or exchanges will be allowed. It is the customer's responsibility to inspect the products upon arrival. LASHEDBYNATI is willing to provide solutions to broken products, not broken packaging of products since that does not disrupt the use of the actual product.

All tweezer/metal products are hand tested and inspected before being shipped out, therefore we are not able to provide refunds but are willing to send you a replacement item for up to 2 days after the "delivered" date. It is the customers responsibility to cover the associated costs for shipping and return labels.

Again, it is the customers responsibility to cover the associated costs for shipping and return labels.

Return address

Natalia Moreno

3021 Nw 29th St Fort Worth 76106

Shipping Policy
Once a product is shipped out  we are no longer reliable for any stolen or lost packages. You will need to contact the delivery carrier directly for any questions or concerns. You may check the status of your order through the confirmation email you received upon placing an order at our store. We will NOT offer refunds nor exchanges for any stolen or lost packages.

USPS Customer Service: 1-(800)-275-8777

UPS Customer Service: 1-(800)-742-5877

Fedex Customer Service: 1-(800)-463-3339

Shipping times: Most orders will take about 5-7 business (Monday-Friday) days to arrive upon shipping. Please be patient as we, LASHEDBYNATI, can not speed up shipping times with postal services and can only confirm the information via the tracking number sent to you.


must be done Monday-Friday Pick up orders are ready within 24 hours( unless something is marked PRE ORDER ) I will send out a text to the number provided when ready to pick up

If you select pick up at checkout you are agreeing to pick up your order within 7 days to pick up after that you will no longer be able to claim the item and we will not refund. Communication is everything on our end we will work with you if you can’t make it to pick up.